Workforce management
IEX TotalView &
Workforce Dynamics
QPC Séntrel
Skills management, learning management, eLearning and virtual class systems
Consulting
Strategy and operational advice
Training & development
Career path, performance and operational training programmes
QPC Integration
exchange data between your critical business systems
QPC MIS
Contact routing and back office Management Information Systems
QPC Back Office Management
MI for performance and workforce management
Services & support
Introduction
To provide our solutions, QPC partners with a number of technical and service companies around the world.

CS Transform
www.cstransform.com
CS Transform helps governments transform service delivery by aligning business strategy, people, processes and technology within a citizen-focused business model. This delivers transformational impacts: happier customers, lower costs, empowered citizens and higher policy impacts.

IEX
www.iex.com
IEX Corporation, a NICE company, is a leading provider of workforce management and optimisation technology for contact centres. Founded in 1988, the company delivers award-winning products and services that help customers improve planning, enhance performance, streamline tasks and integrate data.

soh
www.soh.co.uk
Audio brand specialist soh makes brands sound as good as they look by creating and delivering innovative queue, on-hold, IVR announcement and automated service solutions. soh combines consumer insight, brand understanding, inventive creativity and technical expertise to help businesses achieve brand, marketing and service goals.

Qliktech
www.qliktech.com
QlikTech, the global leader in innovative business intelligence applications, offers sophisticated and visual analysis and reporting solutions that are fast to develop, deploy, use and maintain.

Infobasis
www.infobasis.com
InfoBasis provides a comprehensive detailed view of an organisation’s capability, helping senior management, HR professionals and employees with planning a career path, developing a recruitment strategy or creating a complex roadmap for global business growth.

Adobe
www.adobe.com
Adobe Systems Incorporated offers business, creative and mobile software solutions that revolutionise how the world engages with ideas and information. Adobe customers include enterprises, knowledge workers, creatives and designers, OEM partners and developers worldwide.

Prosell
www.prosell.com
Prosell is a leading training and development company which focuses on delivering measurable performance improvement for blue-chip organisations. Prosell works closely with customer-facing sales and service teams primarily within call centres, help-desks and retail outlets, helping them to achieve organisational brand, service and sales objectives.