products & services
Workforce management
IEX TotalView &
Workforce Dynamics
QPC Séntrel
Skills management, learning management, eLearning and virtual class systems
Consulting
Strategy and operational advice
Training & development
Career path, performance and operational training programmes
QPC Integration
exchange data between your critical business systems
QPC Integration Layer
QPC MIS
Contact routing and back office Management Information Systems
QPC Back Office Management
MI for performance and workforce management
Services & support
Desktop connect
QPC Desktop Connect will collect information and triggers from any application on the agent desktop to easily overcome any issues you may face with gaining data and events from legacy systems or enterprise applications with limited functionality.