QPC work with a number of market leading technology and service companies to help us create our solutions.

Adobe
www.adobe.com
Adobe Systems Incorporated offers business, creative and mobile software solutions that revolutionise how the world engages with ideas and information. Adobe customers include enterprises, knowledge workers, creatives and designers, OEM partners and developers worldwide. Adobe provide learning management and virtual class functionality within QPC's Séntrel capability management system.

Autonomy etalk
www.etalk.com
Founded in 1996 and using a unique combination of technologies borne out of research at Cambridge University, Autonomy has experienced a meteoric rise. With a current market cap of $7 billion, Autonomy is the second largest pure software company in Europe and has offices worldwide. Autonomy is a global leader in infrastructure software for the enterprise that helps organisations to derive meaning and value from their information, as well as mitigate the risks associated with those same assets. QPC provide etalk Autonomy call / screen recording and speech analytics solutions within the Middle East and Africa region.

CIAC
www.ciac-cert.org
The Call Centre Industry Advisory Council (CIAC) is a not-for-profit industry organisation that exists to advance the professional growth and development of the people that lead, manage and work in call centres. Established in 2000, CIAC is a standards and certifying body for the customer contact profession and awards the globally recognised CIAC Certification. The first standardised and accredited certification for call centre executives, managers, and professionals. QPC provide CIAC certification services in the Middle East and Africa region.

CS Transform
www.cstransform.com
CS Transform (a QPC sister company within the Quality Plus Group) helps governments transform service delivery by aligning business strategy, people, processes and technology within a citizen-focused business model. This delivers transformational impacts: happier customers, lower costs, empowered citizens and higher policy impacts. QPC work with CS Transform to provide complete consulting solutions that include both strategic and operational advice.

ICMI
www.icmi.com
The International Customer Management Institute (ICMI) celebrated its 25th anniversary in 2010 and is the leading global provider of comprehensive resources for customer management professionals, from frontline agents to executives who wish to improve contact centre operations, empower employees and enhance customer loyalty. QPC work with the ICMI to provide contact centre training.

Knoahsoft
www.knoahsoft.com
KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centres. Today their solutions are used in leading financial, telecommunications, government, BPO and healthcare enterprises and call center organisations throughout the world. KnoahSoft is privately held, profitable and headquartered in Henderson, Nevada with dedicated professionals located around the world. QPC provide Knoasoft solutions within the Middle East and Africa region.

Qliktech
www.qliktech.com
QlikTech, the global leader in innovative business intelligence applications, offers sophisticated and visual analysis and reporting solutions that are fast to develop, deploy, use and maintain. QPC use Qliktech to provide Business Intelligence solutions for the QPC MIG advanced management information system.

Teleopti
www.teleopti.com
Teleopti is a leading global provider of solutions for strategic workforce management (WFM) and telecom expense management (TEM). A financially secure organisation, with a triple A credit rating, Teleopti are known for developing products with superior technology, based on customer needs, which are easy to implement and use. QPC work with Teleopti to provide workforce management solutions.