products & services
Workforce & Performance Management
Autonomy etalk Qfiniti
Quality monitoring, logging, agent assessment, speech analytics and survey systems
KnoahSoft Harmony Suite
Quality monitoring, speech analytics and survey systems
QPC Séntrel
Skills management, learning management, eLearning and virtual class systems
Consulting
Strategy and operational advice
Training & development
Career path, performance and operational training programmes
Introduction

BTEC Career Path
> Stage 1
> Stage 2
> Stage 3
> Stage 4
> How it works
> Coaching & workshops
> Partner support

QPC Results
> Results Sales
> Results Service
> Results WFM

QPC Integration
exchange data between your critical business systems
QPC MIS
Contact routing and back office Management Information Systems
QPC Back Office Management
MI for performance and workforce management
Services & support
Quorum user groups
training & development Career path and performance improvement focussed training and development to benefit your employees, your business and your customers
Partner Support
QPC make it easy for training providers to deliver the BTEC Career Path to their customers or for businesses to support the qualifications themselves:
  • Facilitator training to enable organisations to provide the workshop and coaching sessions necessary to support the BTEC Career Path
  • Support with gaining the Centre and Qualification approvals from Edexcel that are necessary to deliver the BTEC Career Path
  • General advice about the BTEC Career Path qualification processes and costs