products & services
QPC MIG
Front and back office management information for reporting, analysis and integration
QPC Office Management Solutions
Manage non-telephony work better and refine work proceses
QPC Reveal
Display and reporting solutions for PCs, wallboards and mobiles
QPC Agent Interaction Centre
Screen pop and soft phone for most ACDs and routing frameworks
Perimeter VU-ACD/100
ACD MIS for the Nortel DMS100
IEX TotalView Enhancements
Payroll management &
schedule fairness
QPC Integration
Exchange data between your critical business systems
Consulting
Strategy and operational advice
Services & support
IEX management information QPC MIG Improve contact handling and office work with better and faster data for reporting, integration and analysis
consulting Create and optimise your contact handling enterprise to meet your operational and strategic objectives
screen pop and soft phone QPC Agent Interaction Centre Versatile screen pop and soft phone application, for most ACDs and contact routing frameworks, to cut transaction time and improve service quality
office management QPC Office Management Solutions Collect the data you need for better workflow, performance and workforce management from office processes like form processing, white mail handling and email.
reporting & analytics QPC Reveal Information how when and where you need it with analysis, display and reporting solutions for PCs, wall boards and mobiles
VU ACD/100 ACD MIS for the Nortel DMS100, used as a Centrex switch, to help you to manage calls better