QPC helps the world's leading companies like American Express, Verizon and Citibank to improve their business performance by enabling their customer service operations to surpass their operational and strategic goals.

Our MI, integration, back office management and IEX TotalView enhancement systems combined with education and consulting services have a substantial track record of reducing costs, increasing revenues and improving both customer and employee retention within contact centre and other service environments.

QPC in the Americas has been founded on Perimeter Technology that has over 22 years experience of helping Fortune 500 companies such as the Royal Bank of Canada, Swiss Colony and AT&T to manage phone contact better with reliable and relevant management information systems.

As a company strong in research and development Perimeter built one of the first real-time management information systems for the Nortel DMS100 ACD, technology that was also subsequently used by other leading switch manufacturers including AT&T/Lucent, Siemens and NEC. Perimeter's MIS products have been deployed in more than 1000 contact centres worldwide.

Local support world class company
QPC in the Americas has been established to provide exceptional local support through offices in North America. QPC also works in the European, Asia Pacific and Middle East and African markets giving our customers the reassurance that our commitment to local support is backed up by the resources of a world class company working with leading businesses across the globe.
 

Air Canada Province of Nova Scotia American Express Qwest Communications AT&T Royal Bank of Canada Bell Canada SaskTel Brasil Telecom SBC Caremark State of Florida Desjardins Visa State of Tennessee Embarq Swiss Colony Intel TD Bank Intuit Telus Library of Parliament UCLA MTS AllStream Unibanco Nextel Argentina Verizon