QPC MIS
Contact routing and ACD management information systems
QPC Back Office Management
MI for performance and workforce management
IEX TotalView Enhancements
Payroll management &
schedule fairness
QPC Integration
Exchange data between your critical business systems
Training & development
Career path, performance and operational training programmes
Consulting
Strategy and operational advice
Services & support
news & events
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News stories
QPC launches Back Office, Home Working and eLearning solutions at Call Centre Expo 2008
New tools support cost control, customer service and employee satisfaction improvements within the new back office and home working areas as well as Agile Training across the enterprise
Friday, September 05, 2008

QPC buys Perimeter Technology
New QPC North American business to focus on developing next generation Management Information Solutions and supporting and supplying QPC’s existing products and services.
Monday, July 14, 2008

QPC sells European and Asia Pacific IEX TotalView workforce management practices to NICE.
QPC has completed an agreement to sell its European and Asia pacific IEX TotalView workforce management practices to NICE. QPC's IEX TotalView practice in Europe recently became a separate business unit called Workforce Dynamics.
Wednesday, April 16, 2008