Vodafone's strategic approach to MI with QPC MIG recognised at Professional Planning Forum awards
Vodafone's visionary approach to management information using the QPC MIG gained industry recognition as a finalist at the Professional Planning Forum's awards today. The long established, and highly regarded, awards recognise achievement and innovation within the contact centre management information field among other areas.
Sunday, December 04, 2011
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QPC launches Back Office, Home Working and eLearning solutions at Call Centre Expo 2008
New tools support cost control, customer service and employee satisfaction improvements within the new back office and home working areas as well as Agile Training across the enterprise
Friday, September 05, 2008
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QPC buys Perimeter Technology
New QPC North American business to focus on developing next generation Management Information Solutions and supporting and supplying QPC’s existing products and services.
Monday, July 14, 2008
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QPC sells European and Asia Pacific IEX TotalView workforce management practices to NICE.
QPC has completed an agreement to sell its European and Asia pacific IEX TotalView workforce management practices to NICE. QPC's IEX TotalView practice in Europe recently became a separate business unit called Workforce Dynamics.
Wednesday, April 16, 2008
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