Introduction
QPC helps leading Asia Pacific companies like Telstra and National Australia Bank to improve business performance by enabling their customer service operations to surpass their operational and strategic goals.
Our workforce optimisation solutions, contact management systems and educational services have a substantial track record of reducing costs, increasing revenues and improving both customer and employee retention within contact centre and other service environments.
Local support, world class company
QPC was established in Australia in 1990 as Callscan and has maintained its place at the very heart of the growth of the contact centre industry within the Asia Pacific region ever since. Today, QPC also has offices in Europe, the Middle East-Africa and North America providing exceptional local support and the reassurance that this commitment is backed up by the resources of a truly world class company.
Our clients
Australia Post
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Gallagher Bassett
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Australian Air Express
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Hogan Marketing
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Brisbane City Council
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Mindpearl
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Carlson Marketing
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National Australia Bank
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Citec
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Primus
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Citistreet
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South East Water
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Department of Justice (QLD)
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Sunshine Coast Regional Council
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Dodo
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Telstra
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Energex
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UCMS
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Excelior
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