Pitman Training chooses hosted QPC Séntrel Learning Management System for its new Management Professional learning programme
Pitman Training chooses hosted QPC Séntrel Learning Management System for its new Management Professional learning programme
Thursday, November 13, 2008
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QPC Séntrel Total Capability Management system wins Best Product at the 2008 European Call Centre Awards
New Virtual Class and Learning Management functionality provide new ways to create, disseminate and confirm understanding of training to reduce costs and increase effectiveness of development activities
Wednesday, November 05, 2008
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QPC launches Back Office, Home Working and eLearning solutions at Call Centre Expo 2008
New tools support cost control, customer service and employee satisfaction improvements within the new back office and home working areas as well as Agile Training across the enterprise
Monday, September 08, 2008
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QPC buys Perimeter Technology
New QPC North American business to focus on developing next generation Management Information Solutions and supporting and supplying QPC’s existing products and services.
Monday, July 14, 2008
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Bace One to help companies improve sales, compliance and customer retention with Autonomy advanced multimedia recording and speech analytics
LONDON, UK (2ND JUNE 2008): Bace One today announced its creation from QPC’s European compliance and quality management practice which has been helping contact centres to meet their business critical challenges of compliance, sales and customer retention for over 10 years.
Wednesday, June 04, 2008
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Autonomy etalk Receives 2008 CRM Excellence Award
Intelligent Contact Center Recognized for Helping Organisations to Improve and Enhance the Value of their Customer Relationships
Monday, May 19, 2008
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QPC sells European and Asia Pacific IEX TotalView workforce management practices to NICE.
QPC has completed an agreement to sell its European and Asia pacific IEX TotalView workforce management practices to NICE. QPC's IEX TotalView practice in Europe recently became a separate business unit called Workforce Dynamics.
Monday, April 21, 2008
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Greater Building Society improves forecast accuracy and achieves substantial productivity gains
Leading provider of workforce optimisation technologies, QPC, today announced the performance improvements Greater Building Society has gained with its TotalView® workforce management system.
Sunday, May 21, 2006
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AAPT enjoys productivity and efficiency gains
TotalView Workforce Management System produces substantial productivity and efficiency gains for leading telecommunications company, AAPT.
Saturday, May 21, 2005
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etalk Performance IMPACT Selected By Mindpearl
Melbourne, Australia (10/10/05): Leading provider of workforce optimisation technologies, QPC, today announced the performance improvements AAPT has gained with its TotalView® workforce management system. Noteworthy improvements include:
Friday, May 21, 2004
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