QPC launch Contact Now™ hosted Oracle Contact Center Anywhere multimedia contact platform
QPC and Oracle partnership creates hosted contact platform to make it fast and simple for businesses to deploy state of the art telephony, email, web chat and fax to their entire organisation
Tuesday, January 12, 2010
|
|
Simon Cartwright and John Callegari are embarking on a fundraiser by completing the Kokoda Trek.
Quality Plus Callscan’s (QPC) Managing Director Simon Cartwright and Operations Manager John Callegari are embarking on a Kokoda Trek. The journey starts on the 19th and finishes on the 30th September this year. Simon and John hope to raise $5,000 for children with cancer charity - Camp Quality.
Wednesday, August 19, 2009
|
|
QPC launches Back Office, Home Working and eLearning solutions at Call Centre Expo 2008
New tools support cost control, customer service and employee satisfaction improvements within the new back office and home working areas as well as Agile Training across the enterprise
Monday, September 08, 2008
|
|
QPC buys Perimeter Technology
New QPC North American business to focus on developing next generation Management Information Solutions and supporting and supplying QPC’s existing products and services.
Monday, July 14, 2008
|
|
Autonomy etalk Receives 2008 CRM Excellence Award
Intelligent Contact Center Recognized for Helping Organisations to Improve and Enhance the Value of their Customer Relationships
Monday, May 19, 2008
|
|
QPC sells European and Asia Pacific IEX TotalView workforce management practices to NICE.
QPC has completed an agreement to sell its European and Asia pacific IEX TotalView workforce management practices to NICE. QPC's IEX TotalView practice in Europe recently became a separate business unit called Workforce Dynamics.
Monday, April 21, 2008
|
|
Greater Building Society improves forecast accuracy and achieves substantial productivity gains
Leading provider of workforce optimisation technologies, QPC, today announced the performance improvements Greater Building Society has gained with its TotalView® workforce management system.
Sunday, May 21, 2006
|
|
AAPT enjoys productivity and efficiency gains
TotalView Workforce Management System produces substantial productivity and efficiency gains for leading telecommunications company, AAPT.
Saturday, May 21, 2005
|
|
etalk Performance IMPACT Selected By Mindpearl
Melbourne, Australia (10/10/05): Leading provider of workforce optimisation technologies, QPC, today announced the performance improvements AAPT has gained with its TotalView® workforce management system. Noteworthy improvements include:
Friday, May 21, 2004
|