QPC MIS
Contact routing and back office Management Information Systems
QPC Contact Now
Hosted Oracle Contact Center Anywhere - Integrated IP voice, email, chat, fax, IVR, dialler and call recording
ICMI seminars
Operational training
Interactive Intelligence
CPE integrated IP voice, fax, IVR, recording, dialler and workforce management
Autonomy etalk Qfiniti
Quality monitoring, logging, agent assessment, speech analytics and survey systems
QPC VU-ACD
MI system for the Nortel DMS100 ACD
QPC Séntrel
Skills management, learning management, eLearning and virtual class systems
Services & support
news & events
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News stories
QPC launch Contact Now™ hosted Oracle Contact Center Anywhere multimedia contact platform
QPC and Oracle partnership creates hosted contact platform to make it fast and simple for businesses to deploy state of the art telephony, email, web chat and fax to their entire organisation
Tuesday, January 12, 2010

Simon Cartwright and John Callegari are embarking on a fundraiser by completing the Kokoda Trek.
Quality Plus Callscan’s (QPC) Managing Director Simon Cartwright and Operations Manager John Callegari are embarking on a Kokoda Trek. The journey starts on the 19th and finishes on the 30th September this year. Simon and John hope to raise $5,000 for children with cancer charity - Camp Quality.
Wednesday, August 19, 2009

QPC launches Back Office, Home Working and eLearning solutions at Call Centre Expo 2008
New tools support cost control, customer service and employee satisfaction improvements within the new back office and home working areas as well as Agile Training across the enterprise
Monday, September 08, 2008

QPC buys Perimeter Technology
New QPC North American business to focus on developing next generation Management Information Solutions and supporting and supplying QPC’s existing products and services.
Monday, July 14, 2008

etalk Performance IMPACT Selected By Mindpearl
Melbourne, Australia (10/10/05): Leading provider of workforce optimisation technologies, QPC, today announced the performance improvements AAPT has gained with its TotalView® workforce management system. Noteworthy improvements include:

Friday, May 21, 2004