Qfiniti Web Access is a thin-client interface that enables users to search for and play back calls and perform agent performance evaluations within Qfiniti Enterprise. Qfiniti Web Access simplifies remote access and enables contact centers to extend compliance and quality management to globally distributed offices and external business partners. Qfiniti Web Access does not require any client-side hardware or installation, minimizing hardware, IT, and administration costs. This interface additionally optimises network speed and efficiency for immediate access to contact centre data.