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QPC MIG
Front and back office management information for reporting, analysis and integration
Introduction
Technical overview
> Introduction
> Data Collection & Distribution Services
> Technology and compatible platforms
> Integrating systems
> Reporting and analytics
applications
> Analytics and reporting
solutions
> 3rd party reporting and
Business Intelligence tools
> HR Manager
> Database
> Resilience
> Interrelating data
> Security and hosted routing
platforms
QPC Office Management Solutions
> Introduction
> QPC Desktop Connect
> QPC Work Management
Centre
> QPC Agent Activity Track
> QPC Reveal Reporting
for office management
QPC Reveal Information
Communication Solutions
QPC Agent Interaction Centre
Teleopti CCC
Workforce management
Introduction
Teleopti WFM benefits
Teleopti SaaS benefits
Teleopti CCC features
> Overview
> Forecasting
> Scheduling
> Intraday management
> Performance management
> Interoperability
> Involve & empower
> 3rd party modules
IEX TotalView
Workforce management system and enhancements
Introduction
IEX TotalView WFM benefits
IEX TotalView SaaS benefits
IEX TotalView SaaS training
IEX TotalView Enhancements (SNAPS)
> QPC Aladdin
Fair schedule allocation
> QPC Saly
Payroll management
IEX TotalView Central
> Forecaster
> Planner
> Scheduler
> Change Manager
> Multisite
> Performance Manager
> Administrator
IEX TotalView Advanced
> Multimedia
> Multiskill
> WebStation
> Adherence suite
> Smartsync suite
> Vacation & Holiday Planner
> Outsource Manager
Outbound solutions
Smart architecture
Training & development
workforce management courses
Introduction
WFM Forecasting
WFM Scheduling
WFM Fundamentals
WFM Intraday Management
WFM Advanced
About your trainers
QPC ACD MIS
MI systems for Siemens Realitis & BT FeatureNet
Introduction
QPC pRo100 MIS
QPC FeatureNet MIS
QPC Integration Layer
Exchange data between your critical business systems
Introduction
QPC Séntrel
Skills management, learning management, eLearning and virtual class systems
Introduction
QPC Skills Management
QPC Learning Management
QPC Virtual Class
eLearning
Professional services
Consulting
Strategy and operational advice
Introduction
Strategy Realisation Consulting
Operational Consulting
Services & support
Introduction
Account management
Support and engineering
Project management
Professional services
Ongoing relationships
Online support centre
IEX TotalView Quick Learn & Quote Log In
Please log In using your Username and Password below. If you do not have a Username and Password please
click here
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case studies
Vodafone's strategic MI investment
- QPC MIG Case Study
North American residential and business telecomms
- QPC MIG WFM Integration Case Study
European bank - asset finance division
- QPC MIG and Reveal reporting Case Study
International Telco
- QPC Integration Layer Case Study
Edexcel
- QPC Séntrel LMS
Dell Computer Corporation
- QPC Consulting Case Study
Xerox
- QPC Consulting Case Study
news & events
QPC announce free web seminars and forecasting software – Get forecasting right
Vodafone's strategic approach to MI with QPC MIG recognised at Professional Planning Forum awards
Teleopti and QPC partner to help businesses dramatically improve service performance across their enterprise
QPC sells European and Asia Pacific IEX TotalView workforce management practices to NICE.
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