QPC announce free web seminars and forecasting software – Get forecasting right
QPC are delighted to announce a series of free web seminars that will help contact centres improve their all important future workload forecasts. Attendees will get a free copy of Teleopti's sophisticated, but easy to use, forecasting software (that they are free to take away and use) when they sign up for the seminar and get an introduction to how to use this during an intensive hour long web seminar.
Monday, April 30, 2012
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Vodafone's strategic approach to MI with QPC MIG recognised at Professional Planning Forum awards
Vodafone's visionary approach to management information using the QPC MIG gained industry recognition as a finalist at the Professional Planning Forum's awards today. The long established, and highly regarded, awards recognise achievement and innovation within the contact centre management information field among other areas.
Sunday, December 04, 2011
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Teleopti and QPC partner to help businesses dramatically improve service performance across their enterprise
Businesses to significantly reduce operating costs and improve service within new areas of their organisation with desktop analytics, advanced management information and workforce management for non-voice ‘back office’ work
Friday, December 10, 2010
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QPC launches Back Office, Home Working and eLearning solutions at Call Centre Expo 2008
New tools support cost control, customer service and employee satisfaction improvements within the new back office and home working areas as well as Agile Training across the enterprise
Friday, September 05, 2008
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QPC sells European and Asia Pacific IEX TotalView workforce management practices to NICE.
QPC has completed an agreement to sell its European and Asia pacific IEX TotalView workforce management practices to NICE. QPC's IEX TotalView practice in Europe recently became a separate business unit called Workforce Dynamics.
Wednesday, April 16, 2008
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