QPC MIG
Front and back office management information for reporting, analysis and integration
Teleopti CCC
Workforce management
IEX TotalView
Workforce management system and enhancements
Training & development
workforce management courses
QPC ACD MIS
MI systems for Siemens Realitis & BT FeatureNet
QPC Integration Layer
Exchange data between your critical business systems
QPC Séntrel
Skills management, learning management, eLearning and virtual class systems
Consulting
Strategy and operational advice
Services & support
Introduction
QPC work with a number of market leading technology and service companies to help us create our solutions.

Adobe
www.adobe.com
Adobe Systems Incorporated offers business, creative and mobile software solutions that revolutionise how the world engages with ideas and information. Adobe customers include enterprises, knowledge workers, creatives and designers, OEM partners and developers worldwide. Adobe provide learning management and virtual class functionality within QPC's Séntrel capability management system.

Call Center School
www.thecallcenterschool.com
The Call Center School is a USA based company dedicated to the professional development of individuals in the call centre industry. They offer a comprehensive curriculum of training programs to fit the needs of all personnel in the call centre industry, including frontline staff, supervisors and team leaders, managers and directors, workforce planners, quality specialists, and industry vendors. In the UK QPC provide The Call Center School's highly regarded Workforce Management 123 training course.

CS Transform
www.cstransform.com
CS Transform (a QPC sister company within the Quality Plus Group) helps governments transform service delivery by aligning business strategy, people, processes and technology within a citizen-focused business model. This delivers transformational impacts: happier customers, lower costs, empowered citizens and higher policy impacts. QPC work with CS Transform to provide complete consulting solutions that include both strategic and operational advice.

Nice
www.nice.com
IEX TotalView Workforce Management software, now named NICE IEX Workforce Management, enables even the most complex multi-site, multi-skill and multi-channel call centers to forecast staffing needs, schedule their representatives' time, and effectively manage change every day. QPC work with Nice to provide a hosted workforce management solution within the UK and Ireland.

soh
www.soh.co.uk
Audio brand specialist soh (a QPC sister company within the Quality Plus Group) makes brands sound as good as they look by creating and delivering innovative queue, on-hold, IVR announcement and automated service solutions. soh combines consumer insight, brand understanding, inventive creativity and technical expertise to help businesses achieve brand, marketing and service goals. soh provide various services for QPC professional services and consulting engagements.

Qliktech
www.qliktech.com
QlikTech, the global leader in innovative business intelligence applications, offers sophisticated and visual analysis and reporting solutions that are fast to develop, deploy, use and maintain. QPC use Qliktech to provide Business Intelligence solutions for the QPC MIG advanced management information system.