products & services
QPC MIG
Front and back office management information for reporting, analysis and integration
Teleopti CCC
Workforce management
IEX TotalView
Workforce management system and enhancements
Training & development
workforce management courses
QPC ACD MIS
MI systems for Siemens Realitis & BT FeatureNet
Introduction

QPC pRo100 MIS

QPC FeatureNet MIS
QPC Integration Layer
Exchange data between your critical business systems
QPC Séntrel
Skills management, learning management, eLearning and virtual class systems
Consulting
Strategy and operational advice
Services & support
Introduction
QPC has provided management information systems for telephony and contact centres for nearly 30 years. We contine to supply and support 2 legacy systems for use with tried and trusted ACDs that are still used by many contact centres across the world.

QPC pRo100 MIS - the QPC contact centre management information system for the Siemens Realitis switch.

QPC FeatureNet MIS - the QPC contact centre management information system for the Nortel DMS-100 Meridian Digital Centrex switch. The MIS is distributed in the UK by BT.