products & services
QPC MIG
Front and back office management information for reporting, analysis and integration
Teleopti CCC
Workforce management
Autonomy etalk Qfiniti
Quality monitoring, logging, agent assessment, speech analytics and survey systems
KnoahSoft Harmony Suite
Quality monitoring, speech analytics and survey systems
QPC Séntrel
Skills management, learning management, eLearning and virtual class systems
Consulting
Strategy and operational advice
QPC Integration
exchange data between your critical business systems
Services & support
Quorum user groups
QPC MIG Manage your front & back offices better with innovative, comprehensive and accurate data and reporting
Consulting Create and optimise your contact handling enterprise to meet your operational and strategic objectives
KnoahSoft Harmony Suite Improve customer satisfaction and increase operational awareness in your IP-based contact centres with a modular, web-based solution
QPC Office Solutions Better manage tasks like form processing and handling white mail
workforce management Teleopti CCC Accurately match contact demand with agent resources to improve service & reduce costs
QPC Reveal Information display, analysis and reporting solutions for PCs, wallboards & mobiles