QPC helps Middle East and Africa's leading companies like Qtel and Wataniya to improve business performance by enabling their customer service operations to surpass their operational and strategic goals.

Our global contact centre consulting expertise, management information systems (MIS), workforce optimisation solutions and educational services have a substantial track record of reducing costs, increasing revenues and improving both customer and employee retention within contact centre and other service centre environments.

QPC creates, sells and supports a range of solutions for contact centres and other customer service environments that include:

• Workorce management
• Quality monitoring
• Performance management
• Performance development training
• Skills management
• Learning management
• Strategic and operational consulting
• Integration solutions to integrate, capture and report data
• Career path training
• ACD MIS

We continually have opportunities for well motivated and highly skilled people who wish to work within the challenging environment of a rapidly growing international company.

QPC are committed to providing careers that test and develop our personnel. We actively seek to train, develop and reward individuals to enable them to attain their full potential and allow our business to succeed.

If you would like to find out about current opportunities, or where you would best fit into our organisation, please email a copy of your CV to info-mea@qpc.com