We all know now the impact that Covid-19 had on our businesses, the economy and our behavior in general. We’re all customers of businesses in every aspect of our lives… read more →
After many years at the heart of the contact centre industry QPC finds that doing the right thing for customers is about creating a collaborative experience that combines brand power… read more →
Heh, we’re poking fun at ourselves again! Here are some of the terms we’re hearing far too often around the office: Weirdly though, our SEO (Search Engine Optimization) strategy is… read more →