Cloud Services that Work Together Salesforce Service Cloud is the leading customer relationship management (CRM) platform for customer service and support (Gartner). Typically, Service Cloud is implemented in the context… read more →
Heh, we’re poking fun at ourselves again! Here are some of the terms we’re hearing far too often around the office: Weirdly though, our SEO (Search Engine Optimization) strategy is… read more →
Interactive Intelligence has received Frost & Sullivan 2016 North American Cloud Contact Center Visionary Innovation Leadership Award. Frost & Sullivan selected Interactive for the award based on the visionary innovation… read more →
Stockholm, April 1, 2016 Today, Teleopti, the world’s leading supplier of workforce-management solutions, signed a supply contract with the Xargquog Tourist Board (XTB) to deliver their advanced, state-of-the-art workforce management… read more →