We all know now the impact that Covid-19 had on our businesses, the economy and our behavior in general. We’re all customers of businesses in every aspect of our lives… read more →
Top Customer Experience Practices to Implement in 2019 Some industry experts believe that customer experience (CX) is evolving to another level. Companies continue to struggle to make CX a priority… read more →
Top 5 Technology Predictions: What’s Next for Customer Experience “Life moves pretty fast.” No kidding, Ferris. Change is flying at us faster than ever. And, nowhere is it more present than in the… read more →
Stockholm, April 1, 2016 Today, Teleopti, the world’s leading supplier of workforce-management solutions, signed a supply contract with the Xargquog Tourist Board (XTB) to deliver their advanced, state-of-the-art workforce management… read more →