We all know now the impact that Covid-19 had on our businesses, the economy and our behavior in general. We’re all customers of businesses in every aspect of our lives… read more →
As we all navigate through life in a different way in 2020, if you work in WFM it’s also a strange and unique time, let’s say it’s an opportunity for… read more →
The PureCloud Platform: Designed with Change in Mind The Genesys® PureCloud® platform is a native cloud application with a complex ecosystem. The solution consists of more than 200 microservices, deployed in multiple… read more →
Heh, we’re poking fun at ourselves again! Here are some of the terms we’re hearing far too often around the office: Weirdly though, our SEO (Search Engine Optimization) strategy is… read more →