From speech analytics to Net Effort Scores, a re-cap of our first webcast, Customers for Life

Customers for Life - How to strive for effortless customer interactions.JPGThank you for attending my webcast, Customers for life – How to strive for effortless customer interactions. You can watch a replay here.

 

Below are a few key takeaways and questions from the audience that I wanted to take the time to address:

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