Interactive Intelligence’s Pamela Jo Hynes Publishes Book about Delivering Exceptional Customer Service in the Age of Digital Disruption

Introduction   My entire career has involved customer service and helping companies find ways to improve it, and changing the game has been a passion I’ve been fortunate to share with Don Brown since 1987. That’s when I went to work as a support engineer at his first company, American Financial Resources, which wrote finance […]

Powered by WPeMatico