New Feature Spotlight: PureCloud Web-based Phone (WebRTC)

The wait is finally over.  We’re excited to announce the release of our PureCloud® web-based phone (utilizing WebRTC).   Here at Interactive Intelligence we’ve been using it internally—and boy, it’s convenient.  Maybe the best way to introduce this new functionality is via a simple Q&A. What is WebRTC? In non-technical terms, it is the technology that […]

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