Secrets to unlock agent productivity & performance.

Project Description

Customer acquisition and retention are among the most common objectives driving CEM programs. While personalizing sales and marketing conversations boots the ability to acquire new customers, it is agent performance that ultimately determines the retention of those clients.

Project Details

  • Client Aberdeen Group
  • Date 7th December 2015
  • Tags Intraday Automation, Intradiem, QPC Reflex
Launch Project

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