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ACD MIS

QPC offer a number of solutions advanced real-time management information systems to enhance the capabilities of your current ACD and routing platforms. These solutions are designed to enable more efficient and effective management of your contact centre.

VU-ACD

Real-time and historical management information for the Nortel DMS-100 ACD to help contact centres manage calls and agents more efficiently and effectively.

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QPC pRo100

QPC pRo100 MIS is an advanced Management Information System (MIS) for the Siemens Realtis ACD and is designed to enable more efficient and effective management of your contact centre.
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