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OpenText Explore

Customers interact with your brand through multiple channels, including your website, contact centre, storefronts, and social media. OpenText Explore is a Business Discovery solution that allows users to view interactions collectively, independent of channel, for a comprehensive picture of their customer interactions and relationships.
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Interactive Intelligence

Offering a comprehensive range of deployment configurations and integrated support applications, a QPC partnership ensures a beneficial solution design and successful deployment of your Customer Interaction Centre solution.

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OpenText Autoscore

Automate the identification, scoring and tracking of agent behaviors and customer experiences in all recorded calls using advanced speech analytics

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