Hosting & Cloud

QPC offer a range of solutions available in either hosted or cloud deployment options, to provide customers with fast, reliable and scalable solutions. Safe, affordable and flexible hosted and cloud services will enable you to take advantage of high quality enterprise services.

OpenText WFO

OpenText’s WFO intelligent modular product suite for multichannel contact centres delivers advanced Workforce Optimization that can be deployed across global, multi- and single-site contact centres.
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Genesys PureConnect

Offering a comprehensive range of deployment configurations and integrated support applications, a QPC partnership ensures a beneficial solution design and successful deployment of your Customer Interaction Centre solution.
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Calabrio Teleopti WFM

Calabrio Teleopti WFM is the Workforce Management solution that encompasses everything needed to plan and successfully manage your contact centre, back office, branch or store. Our feature-rich solution includes tools to manage your staff, accurately forecast demand; and automatically schedule, report, and improve your operations! Other options exist to further tailor Calabrio Teleopti WFM to your needs.
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Real-time and historical management information for the Nortel DMS-100 ACD to help contact centres manage calls and agents more efficiently and effectively.
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