Meet the Team

As the Lead Solutions Consultant, I stand at the crossroads of innovation and strategy. I thrive on crafting tailored solutions, guiding pre-sales journeys, and welcoming new clients into our ecosystem with clarity and confidence. My path began in South Africa, and three years ago, I brought my passion for problem-solving and people to the UK, where I continue to grow in this ever-evolving landscape.

When the laptop closes, my spirit opens to the world. I love to travel, wandering scenic trails, and uncovering the hidden gems of unfamiliar places. I believe every journey is a story waiting to be told.

My heart beats to the rhythm of 80s rock anthems. For movies, I enjoy gritty, quick-witted movies like Snatch and Lock, Stock and Two Smoking Barrels – anything with chaos with charisma!

My role is to keep our key partners and customers happy, introducing solutions which improve and enhance customer experience at every touchpoint with targeted insight.

I enjoy singing, photography, and exploring as much of the world as I can.

I like all music genres, anything upbeat, from country to jazz to classical.

I tend to favour non-mainstream films like the classic Italian film Cinema Paradiso.

I love reading, most recent read is “When all is said” by Anne Griffin.

My role is all about support - in many forms and across many areas. I’m here to help wherever I can make a difference, whether that’s behind the scenes or right in the mix.

Outside of work, I enjoy the simple things: being outdoors, spending time with family and friends, and making my own bread (nothing beats the smell of a loaf straight from the oven).

Fleetwood Mac is always a go-to soundtrack, The Bridges of Madison County is a longtime favourite, and when it comes to books, it’s usually the one I’m reading right now that I love most.

With 4 decades in the IT industry and 10 years focusing on Customer Experience, my role as a Leader based in Abu Dhabi involves delivering services to the whole Middle East region. I focus on creating smooth, respectful, and reliable experiences for customers across the entire journey. From sourcing and sales to contracting, delivery and long-term support. Working across the Gulf region, I ensure that every interaction reflects the values of trust, clarity and efficiency. My priority is always to listen closely, solve challenges quickly and build lasting relationships with both clients and partners by aligning their needs with our strategic goals.

Outside of work, I value spending quality time with my family, as it helps me stay relaxed and recharged. I also enjoy watching sports like football and tennis, as well as documentaries whenever I have the time. These moments are a chance to both learn and unwind at the same time.

I like listening to Fairuz, Marsel Khalifah and Baleegh Hamdy, and 80’s Arab music. If I’m sitting down to watch anything, it’s usually Wheeler Dealers, Top Gear or a good DIY series. The last book I read was about the Future 😊I prefer to read article’s rather than books. But in general, throughout my life, History was the favourite subject to read about.

I’m the Group Head of Finance & HR at QPC, blending strategic precision with human insight. I balance financial leadership and people-first culture. My days are filled with numbers, narratives, and nurturing growth across the organisation.

Beyond the office, I find my rhythm in the countryside, surrounded by my horses, sheep, and family. I love being out in nature, it's my grounding force. I’m at my happiest in muddy boots, with the wind in my hair, and a touch of wild-hearted joy. I’m also a big fan of music – always listening to a melody along the way!

I’m a passionate advocate for Tracxion, with hands-on experience helping our clients use QPC solutions to solve real-world customer experience challenges. My ultimate goal is boosting engagement and driving sustainable results.

Outside of work, I’ve got an eclectic mix of passions. I love music, getting involved in sport, or following whatever unexpected path life throws my way, the more variety, the better.

You’ll find both Mozart’s Requiem and Muse’s The Resistance on my playlists. When Harry Met Sally is a forever favourite, and, for me The Count of Monte Cristo never gets old.

I’m QPC’s AWS & Product Specialist. Day to day, I manage our AWS infrastructure across all regions, making sure systems are running smoothly and reliably. I’m also deeply involved in project work - making sure requirements are met and products are deployed seamlessly.

I’m a big Stephen King fan and aim to read at least one book a week. I also love spending time with my children - whether it’s cheering my son on at rugby matches or exploring the beautiful Dorset countryside.

I enjoy older music like The Beatles, The Who, and Elvis, but I’m also into newer artists like Ren. My favourite film is Serenity - I’m a bit of a sci-fi geek. And my favourite book is 11.22.63 by Stephen King. If you haven’t read it, I highly recommend it!

With over 40 years in customer experience delivery, I’m proud to be part of a team driving positive change. As the Americas lead, I’m hands-on across the full customer journey - from sourcing and sales through to contracting, delivery, and strategic support. Building strong relationships with current and future clients is what drives me every day.

Outside of work, I’ve been a Buffalo Bills fan since 1971 and still going strong. I play golf (badly, but I keep up) and enjoy time with my family whenever I can.

I love 80s music most, with country and rock not far behind. I steer clear of horror, but I’m all in on action thrillers and series like Ted Lasso and FUBAR. I’m also a fan of cooking shows - I love to cook. When it comes to books, historical fiction is my go-to, but Atlas Shrugged tops the list as a must-read.

Being a Project Manager means no two days are ever the same – and that’s exactly why I love it. From logistics and analytics to planning and risk assessment, with a bit of mediation thrown in, it’s a great mix of skills that keeps things interesting and rewarding.

When I’m not at my desk, you’ll usually find me outside: coastal walks (with foodie pit stops, of course), outdoor yoga sessions, or on the tennis court where I play a mean game.

Musically, I’m all about classic rock - Pink Floyd, Led Zeppelin - and 80s indie. Best concert ever? Live Aid - nothing else comes close. I love a good film like Stardust, and when it comes to books, I can’t get enough of all things ‘wordy’, like euphemisms, word origins and sassy quotations.

As Group Managing Director, I focus on ensuring our team and technology deliver the highest quality interaction data to power game-changing customer experience (CX) solutions for our partners and customers. My role involves guiding our strategic direction, supporting innovation, and fostering a culture of excellence across the business

Staying active is important to me—I enjoy boxing and functional strength & conditioning gym work. I also like swimming, walking, and cycling. I take my health seriously and always strive to eat well. Beyond fitness, I have an active social life and regularly enjoy dining out with friends and family.

My musical tastes are broad and varied. My favourite film is The Usual Suspects. While I tend to be too impatient to sit down with a book, I enjoy listening to audiobooks, particularly non-fiction autobiographies.

With over 15 years at QPC, I bring a passion for customer-focused solution design and seamless project implementation. My current role is Technical Design Authority with a strong focus on Tracxion. I ensure robust solutions that bridge Sales and Projects, helping to deliver outcomes that are both smooth and profitable.

When I’m not at work, you’ll likely find me at a cricket match, night fishing, or enjoying time at the pub. I’m a long-suffering Aston Villa fan and love making memories on family adventures with my two children. My favourite band is Guns N’ Roses, I never get tired of Last of the Mohicans, and I’m a big fan of Shangani Patrol by John Wilcox.

I’m the Commercial Manager at QPC and part of the senior management team. I’ve been around a while and tend to pop up here, there and everywhere – supporting bids, contracts, and comms, and helping to keep things running smoothly behind the scenes.

Outside of work, I love being outdoors – especially early morning walks before work – and I’m a massive foodie. Cooking, eating, watching cooking shows… if it involves food, I’m in.

It’s my way to switch off and unwind.

I love a good musical and a sing along when nobody is listening, I don’t have much of an attention span for films, and prefer a good audiobook to wind down.