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New Calabrio WFM (formerly Teleopti) What’s new in July 2022
Jo Kirman
08/08/2022
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Scheduling for the Contact Centre
Jo Kirman
21/09/2020
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Exceptional Customer Service – When would you rave about it?
Lee Jennings
01/08/2022
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New Calabrio WFM (formerly Teleopti) What’s New – Jan 22
Jo Kirman
10/01/2022
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QPC
Contact Centre Blogs
WFM in Lockdown
Jo Kirman
18/04/2020
Scheduling for the Contact Centre
Jo Kirman
21/09/2020
Contact Centre Homeworking – The Agent’s Office at Home
Jo Kirman
06/11/2020