Latest Blog

OpenText STP for Funds – the Funds Operations Dream. I feel like one of the lucky ones…..but let me explain!  Several years ago I moved roles to support a new Funds & Custody related product in a large global… read more →... Read More →
Read more…

Latest White Paper

Executive report on the omnichannel customer experience. This report draws upon insights from Call Center IQ’s annual study and expertise from seven experts with diverse backgrounds and varying ideologies, uncovers a course of action that will allow businesses… Read More >
Read more…

Happening soon

Enhancing the customer experience through multichannel analytics.
Join QPC, HP Workforce Optimization Software and special guest Martin Hill-Wilson for a unique London event to learn how multichannel analytics in the contact centre can help you
Read more…


Back to Top