Latest Blog

It’s time to make the move – the benefits of a cloud contact centre await, 5 reasons to work with a value-added re-seller. After many years at the heart of the contact centre industry QPC finds that doing the right thing for customers is about creating a collaborative experience that combines brand power… read more →... Read More →
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Latest White Paper

Executive report on the omnichannel customer experience. This report draws upon insights from Call Center IQ’s annual study and expertise from seven experts with diverse backgrounds and varying ideologies, uncovers a course of action that will allow businesses… Read More >
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Happening soon

Enhancing the customer experience through multichannel analytics.
Join QPC, HP Workforce Optimization Software and special guest Martin Hill-Wilson for a unique London event to learn how multichannel analytics in the contact centre can help you
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