Enhancing the customer experience through multichannel analytics
Free signed copy of “Delivering Effective Social Customer Service” for all attendees.
Arrival & Networking
Keynote Martin Hill-Wilson, BrainfoodFind out how you can reduce demand failure & customer effort.
Case Study Duncan White, QPCDuncan will share typical industry case studies, and how HP Explore can improve quality & performance.
Technology Overview Paul Miller, QPC & Roger Lee, HP WFOOverview of how HP Expore can connect your customer journeys & reduce efforts.
Networking Reception Join the speakers & other attendees to continue the discussion with complimentary drinks and canapes.