Intelligent Scheduling & Dynamic Employee Engagement

It’s time for a modern approach to workforce management. Hone forecasting, streamline scheduling and administration and free managers to focus on adding value. Engage employees with intelligent scheduling, timely feedback and gamification tools. Put the right people in the right places at the right time. Empower them to work smarter. Deliver a consistent and outstanding customer experience.

QPC partner with Teleopti (a Calabrio company) as we understand that business today holds many demands, demands that are ready to be turned into opportunities. Focused 100% on Workforce Management (WFM) solutions and software, we have the knowledge, expertise and technology to add strategic value to key areas of business success for your company. 

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All the tools for success in a single, unified solution

Suite sophistication, all in one place

Combining optimised staffing with employee engagement possibilities, Teleopti WFM enhances visibility, adaptability and performance. Mobile-ready, agent friendly, meet a solution that catalyses operational potential in the cloud or on-premise.

  • Forecast and plan upcoming work volumes to meet demand
  • Analyse and improve real-time and historical performance and agent activities
  • Empower and involve employees for aligned planning processes
  • Notify workforce of updates with clear communication channels
  • Train and develop the competency of employees

Contact us to book your personal demo of Teleopti     

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